Receptionist / Spa Manager

Description

We are looking for a Front Desk Receptionist / Spa Manger to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Duties & Responsibilities

Greet and welcome guests as soon as they arrive at the spa

Direct visitors to the appropriate person and office

Answer, screen, and forward incoming phone calls

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Provide basic and accurate information in person and via phone/email

Receive, sort, and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Update calendars and schedule meetings

Requirements & Skills 1

Proven work experience as a Receptionist, Front Office Representative, or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Requirements & Skills 3

Preferably at least one year of experience as a receptionist.

WAEC or GCE Required

N50,000 monthly

Job Type: Full-time

Salary: ₦50,000.00 - ₦70,000.00 per month

Ability to commute/relocate:

• Lekki: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Receptionist (Preferred)